Merchandise Return

From the menu bar, click Modules, click Returns and click Merchandise Return or press Alt M E M on the keyboard.

The Merchandise Return window is used to return merchandise back to your stock that was sold. Non-inventoried items such as delivery charges and shipping may also be 'returned'.

Upon selecting Merchandise Return, the Invoice window appears. If you know the number of the invoice the item(s) being returned was sold on, enter it in the Enter Invoice Number box and click OK. Only items sold on the invoice number will be displayed on the 'Merchandise Return' window.

If you are unsure of the invoice number, leave the Enter Invoice Number box blank and click OK. It will then be necessary to select the customer or store account from the 'Pick Customer' list box.

The Merchandise Return window as pictured below will appear:

More:

Viewing Customer Address

Changing the Store Location

Changing the Reference Number

Changing the Date

Selecting the Type of Items to Display

Selecting Item(s) to Return

Inserting an Item to Return

Automatically Reduce Invoice Balance

Adding Comments to the Merchandise Return Receipt

Adding a Restocking Fee

Saving the Return

Listing Merchandise Returns